Returns & Exchanges at Duchess Boutique
At Duchess Boutique, we want you to feel confident in every piece you wear; if your selection isn't the perfect fit, we offer easy returns within 30 days of delivery. Please ensure all items are unworn, unwashed, and still have their original tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging and include the packing slip provided in your confirmation email.
Ship It Back
Print your prepaid shipping label, attach it to the outside of your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our boutique team inspects your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing